Terms of service
Last updated: September 18, 2026
These Terms of Service (“Terms”) apply to your access to and use of the Holkie website, online store, products, services, and related features.
By accessing the website or placing an order, you agree to these Terms and the policies referenced in them, including our Refund Policy, Shipping Policy, and Privacy Policy.
If you do not agree with these Terms, please do not use the website or place an order.
1. Website Use
You may use the website only for lawful purposes and in accordance with these Terms.
You may not use the website to:
- Violate any applicable law or regulation
- Submit false, misleading, or unauthorized information
- Interfere with the operation or security of the website
- Upload malicious code, viruses, or harmful material
- Attempt to gain unauthorized access to accounts, systems, or data
- Copy, reproduce, resell, or exploit website content without written permission
- Collect or misuse personal information belonging to other users
2. Product Information
We make reasonable efforts to display product descriptions, images, specifications, prices, and availability accurately. However, colors and other visual details may appear differently depending on your device or display.
Product information, pricing, availability, and descriptions may be changed or corrected at any time.
3. Orders and Acceptance
Submitting an order does not guarantee that the order will be accepted. Holkie may limit quantities, refuse an order, cancel an order, or correct an error in pricing, availability, product information, or shipping information.
If an order is changed or canceled, we may attempt to contact you using the information provided with the order.
4. Order Verification and Fraud Prevention
Holkie may review orders for security, payment, address, or fraud-prevention purposes.
If an order requires additional verification, Holkie may request reasonable information necessary to confirm the order or protect against unauthorized activity. Any information provided for this purpose will be handled consistently with our Privacy Policy.
5. Prices and Payment
Prices and charges are displayed at checkout or on the applicable product page. Prices may change without notice before an order is accepted.
You agree to provide complete and accurate billing, shipping, payment, and contact information. You are responsible for reviewing your order before submitting it.
6. Shipping and Delivery
Shipping and delivery are subject to our Shipping Policy.
Delivery estimates are not guaranteed dates. Orders may be fulfilled from different locations and may arrive in separate packages.
7. Refunds and Order Issues
Refunds, replacements, and other order resolutions are subject to our Refund Policy.
Orders placed through Amazon, eBay, or another marketplace may also be subject to the policies of that marketplace.
8. Third-Party Services and Links
The website may contain links, services, applications, or tools provided by third parties. Holkie does not control and is not responsible for the availability, accuracy, security, or practices of third-party services.
Your use of a third-party service may be subject to that provider’s own terms and privacy policy.
9. Intellectual Property
The website and its content, including text, product images, graphics, logos, designs, and other materials, are owned by or licensed to Holkie and are protected by applicable intellectual-property laws.
You may access and use the website for personal or legitimate business shopping purposes. You may not copy, modify, distribute, publish, sell, or exploit website content without prior written permission.
10. User Communications
If you submit reviews, comments, suggestions, images, or other materials to Holkie, you represent that you have the right to submit them and that they do not violate the rights of another person.
You agree not to submit unlawful, abusive, misleading, defamatory, obscene, threatening, or malicious material.
To the extent permitted by law, you grant Holkie permission to use, reproduce, edit, and display submitted materials for business, service, marketing, or operational purposes.
11. Errors and Changes
The website may contain typographical errors, inaccuracies, or omissions involving product descriptions, prices, promotions, availability, shipping charges, or delivery estimates.
Holkie may correct errors, update information, change prices, or cancel orders affected by inaccurate information, including after an order has been submitted.
12. Disclaimer
The website and its content are provided on an “as available” basis. To the maximum extent permitted by applicable law, Holkie does not guarantee that the website will always be uninterrupted, secure, accurate, or error-free.
Nothing in these Terms excludes or limits any rights or protections that cannot legally be excluded or limited.
13. Limitation of Liability
To the maximum extent permitted by applicable law, Holkie and its officers, employees, affiliates, agents, suppliers, and service providers will not be liable for indirect, incidental, special, punitive, or consequential losses arising from your use of the website or products.
Where liability cannot be excluded, it will be limited to the maximum amount permitted by applicable law.
14. Indemnification
To the extent permitted by applicable law, you agree to defend and hold harmless Holkie and its officers, employees, affiliates, agents, suppliers, and service providers from claims, losses, liabilities, and reasonable expenses arising from your violation of these Terms, misuse of the website, or violation of another person’s rights.
15. Termination
Holkie may suspend or terminate access to the website or refuse service if we reasonably believe that you have violated these Terms, engaged in fraudulent or unlawful activity, or created a risk to Holkie, other customers, or the website.
16. Changes to These Terms
Holkie may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date.
Your continued use of the website after changes are posted means that you accept the updated Terms to the extent permitted by applicable law.
17. Contact Information
For orders placed directly through the Holkie website:
order@holkie.com
For orders placed through Amazon, or Walmart:
service@holkie.com